Thank you for choosing OUTDOOR SPORTS LLC! We are committed to providing you with high-quality products and a superior shopping experience. If you are not completely satisfied with your purchase, please see the following return policy:

  1. Return Request
    If you wish to return an item, please submit a return request within 7 days of receiving the item. You can submit your request via our customer service hotline or email, providing your order number and reason for return.
  2. Return Conditions
    To ensure a smooth return, the item must meet the following conditions:

(This includes both opened and unopened products)
The item must be unused, in its original condition, and with all tags and packaging intact;
The item must not have been washed or altered;
Original proof of purchase (such as email confirmation or order number) must be provided.

  1. Return Process
    Once your return request is approved, you will receive return instructions and an address. Please follow our instructions to return the item, ensuring that a traceable shipping method is used. We are not liable for any loss or damage incurred during return shipping.
  2. Refund Method

Once we receive the returned item and confirm it meets the return conditions, we will process the refund as soon as possible. The refund will be returned to your original payment account within 7-10 business days. Please note that bank processing times may vary.

  1. Special Circumstances

The following items are not eligible for return:

Discounted or promotional items (excluding items from specific events);

Normal wear and tear discovered after use.

  1. Contact Information

Address: 200 MORNINGSIDE DR CORTE MADERA, CA 94925
Email: vendela@outdoorsports.online

Thank you for your trust and support! We hope you are satisfied with your shopping experience and look forward to serving you.